GLASSLESS MIRROR FREIGHT RECEIVING INSTRUCTIONS
IMPORTANT / MANDATORY
|
| |
It is your responsibility, as the customer, to read and understand the following mirror instructions before
you sign them. Please note that Alvas recommends that all prospective glassless mirror customers obtain a
Mirror Sample before purchasing to ensure that the product is appropriate for their needs. Samples may be
obtained by calling Alvas (1-800-403-3447).
Because of the unique nature of these mirrors, in order to support you in the event of a shipping damage-claim,
it is vitally important that you, the customer, strictly adhere to the following receiving instructions.
1. Your presence is required for the proper receiving of your mirror shipment.
Please allow at least 20 minutes to receive delivery of your order.
2. First check the condition of the outside of the box and notate any damageyou find on the
“BILL OF LADING” (This is the paperwork that the driver presents you for your signature).
3. If the box shows no visible signs of damage, you must write on the
“BILL OF LADING”: “POSSIBLE HIDDEN DAMAGE”.
4. If mirror damage is found, please write a detailed description of the damage and call
Alvas immediately. Alvas Claims: 1-800-403-3447.
IMPORTANT- All shipments must be inspected within five (5) days of receipt. If you fail to
inspect the contents of your shipment in the presence of the driver at the time of delivery
and/or fail to make your note on the Bill of Lading, you severely limit and possibly
exclude Alvas’ ability to file claims, collect damages and replace damaged mirrors.
If you wait longer than five (5) days to inspect the contents of your shipment and you fail
to note “Possible Hidden Damage” and “Hidden Damage” is found, you will not be entitled to
“full credit” nor “full replacement value” for your damaged order.
|
| |
Click Here to Download PDF Copy
* A signed, dated copy of this document must be on file before Alvas will process any mirror order.
All returned merchandise is subject to a 25% restocking fee.
|
|
|
